Bryce the Blog Edition

Admittedly, I am an excellent tech coach (and modest), but occasionally my peeps at PUSD have questions or problems that I just can't answer and we have to call in the IT big guns.  Fred and his crew are at your fingertips, but you have to know how to get a hold of him.  An email, though a great tool for communication, is not the best way to ensure our technology problems are solved.  It is necessary to go through the IT ticket system. A short cut for this system is located on your desktop: Double clicking on this icon will take you to the web based IT help desk interface.  The system is easy to manage, but there are two places where faculty and staffers trip up. First, make sure that you are in the IT help request, not Maintenance.  You can tell the difference by the overall look of the request form and by the tab at the top of the page.   Once you have completed all the sections of the request form, be sure to use the password PUSD (in all caps) where it...

I for sure love the long battery life and accessibility of my Chrome Book. However, sometimes I find the need to access a Windows or Mac based computer to get the job done.  To accomplish this, I have been using   Chrome Remote Desktop  to turn my Chrome Book (and even my smart device) into a terminal to access my other machines.  It has also been helpful when the IT team needs to access my computer for some off site help.    Chrome Remote Desktop   is the App you wish you knew about.   Chrome Remote Desktop  is the perfect tool to: Access PC or Mac based grade book programs from ChromeBooks Clock in or out Access files stored on a desktop computer (though why not just save them on drive) Allow students to play their presentations through ITV, computer connected to a projector, or an interactive whiteboard Lock a computer remotely Access other programs only available on Mac or Windows based computers from a Chromebook Allow IT or Tech Coach t...